Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Introduction
UGen Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
We collect information to provide and improve our services
Personal Information
- Full Name: Required for account creation and personalization
- Email Address: Only Gmail addresses (@gmail.com) are accepted for account verification and communication
- Password: Securely hashed and stored for authentication
Technical Information
- IP Address: Collected for security monitoring and device tracking
- User Agent: Browser and device information for compatibility
- Session Data: Login sessions, timestamps, and activity logs
- Device Count: Number of unique devices used to access your account
Usage Information
- Tool Usage: Which tools you use and how often
- Generated Content: Data generated using our tools (temporarily stored)
- Performance Data: App performance metrics and error logs
How We Use Your Information
Service Provision
- • Account creation and management
- • Tool access and functionality
- • User authentication and security
- • Customer support and communication
Security & Monitoring
- • Fraud prevention and detection
- • Account security monitoring
- • Device tracking and management
- • Compliance with legal requirements
Data Security
Security Measures
- • End-to-end encryption for data transmission
- • Secure password hashing (bcrypt)
- • Row-level security (RLS) in database
- • Regular security audits and updates
- • IP-based access monitoring
Data Storage
- • secure cloud database
- • Encrypted data at rest
- • Regular automated backups
- • GDPR compliant data handling
- • Limited data retention periods
Data Sharing & Disclosure
We Do NOT Share Your Personal Data
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this policy.
Limited Exceptions
- • Legal compliance and law enforcement requests
- • Protection of our rights and safety
- • Business transfers (merger, acquisition)
- • Service providers (under strict confidentiality)
Your Privacy Rights
Access & Control
- • View your personal data
- • Update account information
- • Change password and security settings
- • Download your data
Data Management
- • Request data deletion
- • Opt-out of communications
- • Manage device access
- • Close your account
Important Notices
Gmail Only Policy
We only accept Gmail addresses for account registration. This helps us maintain security and prevent spam accounts.
Admin Approval Required
All new accounts require admin approval before full access is granted. This ensures platform security and quality.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: ugenpro.info@gmail.com
Website: https://ugenpro.site
Response Time: Within 12 hours
This Privacy Policy is effective as of 11/20/2025 and may be updated periodically. We will notify users of any significant changes.